Sustainability

Compliance

The Compliance and Integrity actions are based on leadership commitment, training and communication with all the company audiences

They are structured in two fields of action: prevention and monitoring

ETHICS COMMITTEE Compliance Team

PREVENTION

Set of actions aimed at mitigating corporate risks

  • Code of Ethics and Conduct
  • Policies and Procedures
  • Internal Controls
  • Risk Assessment
  • Suppliers Assessment
  • Management of Legal Requirements
  • Contractual Instruments
  • Compliance Agents

MONITORING

Set of actions whose aim is detecting failures or infringement of policies

  • Confidential Channel
  • Disciplinary Measures
  • Processing of Incidents
  • Continuous Monitoring of Transactions
  • Audits

LEADERSHIP COMMITMENT

TRAINING AND COMMUNICATION

CODE OF ETHICS AND CONDUCT

Zagope’ s Code of Ethics and Conduct was created for all collaborators and partners to work together with harmony. Its devices show that we wish to gain clients not only due to our technical skills, but mainly because of our ethical values.

Please explore the document to learn more about the practices and principles that drive us.

STANDARD FOR RELATIONSHIPS WITH PUBLIC AUTHORITIES

Zagope is committed to follow a strict operation compliance and determine any deviation to its guidelines, with the aim of creating a fairer and more efficient business environment in the markets where it operates.

To that end, it counts on the Standard for Relationships with Public Authorities, whose aim is supplementing the Code of Ethics and Conduct and establishing guidelines to steer the ethical conduct of collaborators and partners regarding their relationship with public authorities and public agents, both national or foreign.

TALK TO US

Anyone can communicate with Zagope to report situations that violate the Code of Ethics and Conduct.

The service is available by telephone (free call), which is operated by a subcontracted and independent specialized company. The call can be anonymous, thus ensuring there will not be any type of retaliation.

The service is available in the collaborators’ intranet, in Ag institutional site and by telephone. It is operated by an independent specialized outsourcing company. The contact can be anonymous, if you choose so, and is always confidential, thus ensuring that there will not be any type of retaliation. Calls are free of charge and the number +55 11 2739 4520 accepts collect calls.
Click here to access the Talk to Us Channel.

0800 721 0766

01800 913 6744

0800 55590

800 180 255

55 11 27394520

O serviço está disponível na intranet dos funcionários, no site institucional AG e por meio de telefone. É operado por uma empresa terceirizada especializada e independente. O contato pode ser anônimo, se preferir, e é sempre confidencial, assegurando que não haverá qualquer tipo de retaliação. As ligações são gratuitas, sendo que o número +55 11 2739 4520 aceita chamadas a cobrar.
Clique aqui e acesse o Fale Conosco.

0800 721 0766

01800 913 6744

0800 55590

800 180 255

55 11 27394520

Quality, Health, Safety and Environment


Quality, Health, Safety and Environment Management


Health and Safety


Quality and Environment

Quality, Health, Safety and Environment Management

ZAGOPE’s aim is achieving the following goals through its operation: the trust of clients, a competitive business performance, more value for shareholders, satisfaction, motivation and training.

In the markets where it operates, Zagope considers the following factors as essential for the development of its businesses: acting ethically and managing business risks efficiently.

Certificates: ISO 9001 / ISO 14001 / OSHAS 18001
Certifications Scope:

Policy of Quality, Safety and Environment

Health and Safety

In all its projects, Zagope develops a set of programs and campaigns to reduce accident rates, with the aim of reaching zero accidents.

Zagope implements the Safety Management System in all its projects, according to the OHSAS 18001 standard.

Quality and Environment

Zagope implements the Quality and Environment Management system in all its projects, according to standards ISO 9001 and 14001, respectively, thus ensuring the quality of the final product, respect for the environment and compliance with the technical requirements and applicable legislation, focusing on satisfying the stakeholders: Client, Shareholders and Collaborators.

Corporate Social Responsibility

Zagope is committed to apply the best practices in terms of social responsibility actions, by means of sustainable development and respect for human rights. In this regard, Zagope keeps, develops and trains collaborators from the communities where it operates, teaching them the best practices in their workplaces while improving the collaborators’ conditions.

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